Important Updates to Our Order Pick-Up Policy

New updates to our policies

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Published on
August 4, 2023 at 3:49:46 PM PDT August 4, 2023 at 3:49:46 PM PDTth, August 4, 2023 at 3:49:46 PM PDT

International Power Systems offers convenient pick-up services for our customers. In order to keep our warehouse clear of outstanding unclaimed orders, effective immediately, our new policy for order pick-ups is as follows:

1) State your preferred pick-up time - At the time of order, please state your preferred pick-up date and time. Our staff will make sure your order is ready for you and will be expecting you to arrive at the agreed time.

2) Pick up your order within 24 hours - You will be given a 24-hour window from the agreed pick-up time in which to complete your pick-up. If your order is not picked up within 24 hours from the agreed pick-up time, the items will be returned to stock, and you will need to contact our office to arrange a new pick up time.

3) In case you miss your pick-up time window - Attempting to pick up your order after 24 hours, without arranging a new pick-up time, will result in a RUSH charge. To avoid additional charges, please contact our office to arrange a new pick-up time.

We thank you for your continued business and appreciate your cooperation on this matter.